Frequently Asked Questions

What services does Shimmer provide?

Shimmer offers premium decoration services for birthdays, anniversaries, proposals, baby showers, and other special occasions. We also provide DIY decoration kits.

In which locations do you provide services?

We currently provide decoration services in Delhi NCR. For other locations, please contact us to check availability.

How can I book a decoration service?

You can book directly through our website or contact us via:

Phone: 9999977736

Email: admin@shimmersgroup.com

How much time in advance should I book?

We recommend booking at least 24–48 hours in advance to ensure availability. Same-day bookings may be possible depending on schedule.

Do you offer same-day decoration services?

Yes, we do offer same-day services based on availability. Please contact us as early as possible.

Can I customize my decoration setup?

Absolutely! We specialize in customized decorations based on your preferences, theme, and budget.

What is included in the decoration packages?

Each package includes setup materials, decoration items, and professional installation. Details vary by package.

Do you provide DIY decoration kits?

Yes, we offer easy-to-use DIY kits with all necessary items and instructions for self-decoration.

What are your payment options?

We accept online payments, UPI, bank transfer, and partial advance booking payments.

What is your cancellation policy?

Cancellations must be made at least 24 hours before the scheduled time. Advance payments may be non-refundable depending on the case.

Do you handle midnight surprise decorations?

Yes! We specialize in midnight surprise setups for birthdays and anniversaries.

Is there any extra charge for late-night services?

Yes, a small additional fee may apply for late-night or early-morning decorations.

How long does the decoration setup take?

Setup time usually ranges from 1 to 3 hours depending on the design and complexity.

Can I see previous work or portfolio?

Yes, you can check our portfolio on our website and social media platforms.